Contact & Support Request

If you are experiencing any issues with your account (or a purchase from us), or maybe have a query about one of our products (or just want to say 'hello'), please put in a contact request below. When you do, please be concise, but specific, and include screenshots where necessary. We typically reply within 24 hours. Oftentimes much soon.

Name

First

Last

Email address*

What do you need help with?*

KDSPY

KDROI

Registration Details eMail Missing

Other (General Question)

Have you checked your spam folder for your registration email?*

Yes

What email address did you use during checkout?

Apologies for the email issues. We will get a copy of your registration email forwarded to you a.s.a.p.

Which browser do you use?*

Google Chrome

Mozilla Firefox

Other

Do you need to reset your password for KDSPY?*

Yes

Have you checked you are using the latest version of the browser?*

Yes

Have you cleared your browser cache and cookies from ALL TIME (not just the last 7 days)?*

Yes

You can find step by step instructions on how to reset your password for KDSPY – even if you are logged into Publishing Altitude – by visiting the page here.

Please tell us the browser you use below...

Screenshot Upload:

*Optional: Please upload a screenshot (where applicable) showing the issue you are having.

Please describe the issue below:*

Please type the characters*

This helps us prevent spam, thank you.

This field should be left blank

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KDSPY and KDROI are finely crafted productions by (and trading as) Publishing Altitude.
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