Contact & Support Request

If you are experiencing any issues with your account (or a purchase from us), or maybe have a query about one of our products (or just want to say 'hello'), please put in a contact request below. When you do, please be concise, but specific, and include screenshots where necessary. We typically reply within 24 hours. Oftentimes much soon.

Apologies for the email issues. We will get a copy of your registration email forwarded to you a.s.a.p.

You can find step by step instructions on how to reset your password for KDSPY – even if you are logged into Publishing Altitude – by visiting the page here.

*Optional: Please upload a screenshot (where applicable) showing the issue you are having.


This helps us prevent spam, thank you.

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