Contact & Support Request

If you are experiencing any issues with your account (or a purchase from us), or maybe have a query about one of our products (or just want to say 'hello'), please put in a contact request below. When you do, please be concise, but specific, and include screenshots where necessary. We typically reply within 24 hours. Oftentimes much soon.

Name

First

Last

Email address*

What do you need help with?*

KDSPY

KDROI

Other (General Question)

I have a...*

Technical Issue

Password/Account Issue

Product Query

Ok, please select below...*

I'm missing my registration details

I need to reset my password

Other

Ok, what email address is your account under?*

Ok, what email address did you use during checkout?*

Which browser do you use?*

Google Chrome

Mozilla Firefox

Other

Have you checked you are using the latest version of the Chrome browser?*

Yes

You can find out how to do this here: https://www.kdspy.com/c/help/#latest

Have you checked you are using the latest version of the Firefox browser?*

Yes

You can find out how to do this here: https://www.kdspy.com/c/help/#latest

Have you cleared your browser cache and cookies from ALL TIME?*

Yes

I use Incognito

You can find out how to do this here: https://www.kdspy.com/c/help/#cache

Please tell us the browser you use below...

Screenshot Upload:

*Optional: Please upload a screenshot (where applicable) showing the issue you are having.

Please describe the issue/query or give any further details below:*

Are you human?*

This field should be left blank

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